Practical PHIPA compliance help for Ontario clinics, hospitals, and health technology vendors.
End to End PHIPA Compliance Assessment & Audit Services In Canada
Health custodians in Ontario and their vendors require more than just a policy binder. PlutoSec can help you evaluate privacy, security controls and close gaps in PHIPA compliance to prepare for a commissioner review or internal audit.
- Certified Privacy Specialists
HCISPP, CIPP/C and CISSP qualified professionals perform each review.
- Ontario Law Mapping
Each finding is mapped to PHIPA and the Privacy Commissioner of Ontario guidance.
- Audit Ready Reporting
Easy to understand by your privacy officer or for presentation at a board level audit.
- Confidential Handling
Patient data remains confidential under NDA on Canadian hosted infrastructure.

Experts in Healthcare Compliance
The Personal Health Information Protection Act dictates the proper collection, use, disclosure, and protection of patient records by Ontario healthcare organizations. PlutoSec evaluates your policies, procedures, and day to day practices against the Act to uncover privacy weaknesses before a complaint, breach, or inquiry by the Commissioner exposes you.
Our experts go beyond policy and procedure and examine the technical controls that support your privacy program, including reviewing access controls, encryption practices, and vendor agreements, and provide remediation recommendations, including an action plan to help you confidently achieve PHIPA compliance. See our compliance and risk management service for programs beyond the requirements.
Ontario PHIPA Aligned
Privacy Control Assessments
Custodian Gap Analysis
Audit Ready Remediation Plans
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From regulated industries to critical infrastructure, our assessments are scoped for your sector's specific threats and compliance requirements.
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Our PHIPA Compliance Audit Services
- 1.
Scope & Custodian Role
We establish your custodian status, agent, or service provider role and review health information flows.
- 2.
Policy & Practice Review
We evaluate your information management practices, consents, and disclosure procedures against actual staff behaviors.
- 3.
Technical Control Testing
We test technical safeguards, access controls, encryption, auditing, and Microsoft 365 configurations for health information protection.
- 4.
Gap Analysis & Remediation
We prioritize discovered compliance gaps and guide remediation processes.
- 5.
Evidence & Audit Readiness
We consolidate policy documentation, technical logs, and other evidence for regulatory reporting purposes.
Why Choose PlutoSec
Your Trusted Healthcare Security Partner
Many PHIPA consultants offer only policy templates, which can be inadequate in demonstrating the efficacy of security controls. PlutoSec, based in Etobicoke, Ontario, offers both privacy expertise and actual security testing and assessment experience. The company's consultants are qualified in HCISPP, CIPP/C, CISSP, CISA, and ISO 27001 Lead Implementer and have worked with Canadian healthcare and health technology organizations to help them achieve their compliance objectives. Each recommendation is suited to the client's particular needs.
Ontario Privacy Expertise
Our consultants understand the Act and directions of the Commissioner and how this applies within a custodian in a medical clinic setting.
Practical Security Measures:
We look at the technical details of the controls that back up your policy statements.
Budget Friendly PIPEDA Compliance Consultation
PlutoSec helps Canadian businesses find a cost effective path to PIPEDA compliance with expert cybersecurity consultation tailored to their needs.
Audit Trail
You will get documented evidence and policy updates for your records when the need arise for a regulatory audit or client audit.
What Our PHIPA Compliance Assessment Includes
Privacy Officer & Governance
Checks related to your privacy contact, staff agreements, privacy training, and the management of your accountability program.
PHIPA IT Controls
Microsoft Teams & Virtual Care
Review of Microsoft Teams, Microsoft 365, Microsoft Teams configurations, and telehealth practices around guest access, recording, chat retention, file sharing, and other relevant features.
Vendor & Service Provider Inventory & Assessment
An inventory and assessment of your cloud, EMR, and IT vendors and service providers with whom you share PHI.
Breach & Reporting Procedures
A check of breach related procedures, including patient and IPC notifications and your processes for annual statistics reporting.
How We Approach PHIPA Compliance
- We evaluate your privacy program and technical safeguards in light of the Personal Health Information Protection Act and Commissioner guidance.
- We identify and prioritize gaps based on the risk to patients and to your organization.
- We transform legal requirements into an actionable PHIPA compliance checklist that your team can maintain year round.
- We prepare the policies, logs, and evidence needed for a confident internal review or regulator inquiry.
What You Get
- PHIPA Compliance Gap Report
- Risk Ranked Action Plan
- Custom PHIPA Compliance Checklist
- Policy & Evidence Guidance
Tools & Technologies
- Microsoft Purview Compliance Manager
- Microsoft Defender for Cloud
- Microsoft Sentinel
- Tenable Nessus
- Qualys VMDR
- Rapid7 InsightVM
- ServiceNow GRC
- OneTrust
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The Importance of PHIPA Compliance
Assurance of Patient Confidentiality
Assures the patients that their personal health information is handled with care and kept confidential.
Protection Against Heavy Fines
Imposes administrative penalties of up to $500,000 and offence fines up to $1,000,000 to an organization.
Maintenance of Reporting Requirements
Become aware of when to notify patients, IPC and filing of annual statistics by March 1.
Value Added Service to Clients
Provides hospitals, health care teams, and procurement reviewers with documented proof that the required control measures are in place.
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Frequently asked questions
Answers to the questions we hear most. Still unsure how it applies to your environment? Our engineers are happy to talk it through.
What is PHIPA compliance?
Who must comply with PHIPA?
Is there a PHIPA compliance checklist?
What is a PHIPA compliance audit?
Can we use Microsoft Teams while remaining compliant with PHIPA?
How is PHIPA different from HIPAA?
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