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Practical PHIPA compliance help for Ontario clinics, hospitals, and health technology vendors.

End to End PHIPA Compliance Assessment & Audit Services In Canada

Health custodians in Ontario and their vendors require more than just a policy binder. PlutoSec can help you evaluate privacy, security controls and close gaps in PHIPA compliance to prepare for a commissioner review or internal audit.

  • Certified Privacy Specialists

    HCISPP, CIPP/C and CISSP qualified professionals perform each review.

  • Ontario Law Mapping

    Each finding is mapped to PHIPA and the Privacy Commissioner of Ontario guidance.

  • Audit Ready Reporting

    Easy to understand by your privacy officer or for presentation at a board level audit.

  • Confidential Handling

    Patient data remains confidential under NDA on Canadian hosted infrastructure.

Expert HIPAA & PHIPA Security Review Services
About PHIPA Compliance

Experts in Healthcare Compliance

The Personal Health Information Protection Act dictates the proper collection, use, disclosure, and protection of patient records by Ontario healthcare organizations. PlutoSec evaluates your policies, procedures, and day to day practices against the Act to uncover privacy weaknesses before a complaint, breach, or inquiry by the Commissioner exposes you.

Our experts go beyond policy and procedure and examine the technical controls that support your privacy program, including reviewing access controls, encryption practices, and vendor agreements, and provide remediation recommendations, including an action plan to help you confidently achieve PHIPA compliance. See our compliance and risk management service for programs beyond the requirements.

Ontario PHIPA Aligned

Privacy Control Assessments

Custodian Gap Analysis

Audit Ready Remediation Plans

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Our PHIPA Compliance Audit Services

  1. 1.

    Scope & Custodian Role 

    We establish your custodian status, agent, or service provider role and review health information flows.

  2. 2.

    Policy & Practice Review 

    We evaluate your information management practices, consents, and disclosure procedures against actual staff behaviors.

  3. 3.

    Technical Control Testing

    We test technical safeguards, access controls, encryption, auditing, and Microsoft 365 configurations for health information protection.

  4. 4.

    Gap Analysis & Remediation

    We prioritize discovered compliance gaps and guide remediation processes.

  5. 5.

    Evidence & Audit Readiness

    We consolidate policy documentation, technical logs, and other evidence for regulatory reporting purposes.

Why Choose PlutoSec

Your Trusted Healthcare Security Partner

Many PHIPA consultants offer only policy templates, which can be inadequate in demonstrating the efficacy of security controls. PlutoSec, based in Etobicoke, Ontario, offers both privacy expertise and actual security testing and assessment experience. The company's consultants are qualified in HCISPP, CIPP/C, CISSP, CISA, and ISO 27001 Lead Implementer and have worked with Canadian healthcare and health technology organizations to help them achieve their compliance objectives. Each recommendation is suited to the client's particular needs.

Ontario Privacy Expertise 

Our consultants understand the Act and directions of the Commissioner and how this applies within a custodian in a medical clinic setting.

Practical Security Measures: 

We look at the technical details of the controls that back up your policy statements.

Budget Friendly PIPEDA Compliance Consultation

PlutoSec helps Canadian businesses find a cost effective path to PIPEDA compliance with expert cybersecurity consultation tailored to their needs.

Audit Trail 

You will get documented evidence and policy updates for your records when the need arise for a regulatory audit or client audit.

What Our PHIPA Compliance Assessment Includes

Consent & Information Practices

Review of consent related practices, including the use of written public statements, notices of privacy practices, and how patients exercise their access and correction rights.

Privacy Officer & Governance

Checks related to your privacy contact, staff agreements, privacy training, and the management of your accountability program.

PHIPA IT Controls

Review of encryption, multifactor authentication, mobile device security, logging, and other IT controls over PHI.

Microsoft Teams & Virtual Care

Review of Microsoft Teams, Microsoft 365, Microsoft Teams configurations, and telehealth practices around guest access, recording, chat retention, file sharing, and other relevant features.

Vendor & Service Provider Inventory & Assessment

An inventory and assessment of your cloud, EMR, and IT vendors and service providers with whom you share PHI.

Breach & Reporting Procedures

A check of breach related procedures, including patient and IPC notifications and your processes for annual statistics reporting.

How We Approach PHIPA Compliance

  • We evaluate your privacy program and technical safeguards in light of the Personal Health Information Protection Act and Commissioner guidance.
  • We identify and prioritize gaps based on the risk to patients and to your organization.
  • We transform legal requirements into an actionable PHIPA compliance checklist that your team can maintain year round.
  • We prepare the policies, logs, and evidence needed for a confident internal review or regulator inquiry.
  • PHIPA Compliance Gap Report
  • Risk Ranked Action Plan
  • Custom PHIPA Compliance Checklist
  • Policy & Evidence Guidance

Tools & Technologies 

  • Microsoft Purview Compliance Manager
  • Microsoft Defender for Cloud
  • Microsoft Sentinel
  • Tenable Nessus
  • Qualys VMDR
  • Rapid7 InsightVM
  • ServiceNow GRC
  • OneTrust

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Ready to Strengthen Your Cybersecurity?

Protect your business with expert led security assessments, penetration testing, and managed security services. Talk to our specialists today.

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The Importance of PHIPA Compliance

Assurance of Patient Confidentiality 

Assures the patients that their personal health information is handled with care and kept confidential.

Protection Against Heavy Fines

Imposes administrative penalties of up to $500,000 and offence fines up to $1,000,000 to an organization.

Maintenance of Reporting Requirements

Become aware of when to notify patients, IPC and filing of annual statistics by March 1.

Value Added Service to Clients

Provides hospitals, health care teams, and procurement reviewers with documented proof that the required control measures are in place.

CLIENT VOICES

What our clients say

5.0 / 5based on 20 verified reviews
GoodFirms

Their team conducted a thorough security assessment and penetration testing of our website, keeping us informed throughout the process. What really stood out was how they presented technical findings in straightforward language rather than jargon — our entire team could understand the vulnerabilities and risks without needing to decode complex terminology. The final report included practical remediation recommendations we could actually implement.

Rachel CohenOwner, StantVerified
GoodFirms

Their team used a hands-on approach to identify vulnerabilities and security weaknesses that automated scans had missed, risks that could have exposed sensitive user information. Each finding was clearly explained, prioritized by severity, and paired with practical remediation recommendations. They remained available to answer questions and guide us through remediation.

Adam KowalskiOwner, Viva-menteVerified
GoodFirms

Their team took the time to understand our sustainability platform, performed a thorough security assessment, and kept us informed throughout the engagement. The final report clearly prioritized each finding and included practical remediation steps that our technical team was able to implement without confusion, significantly improving our platform's security posture.

Luca MorettiIT Security Manager, GEA.viteVerified
GoodFirms

Their team conducted a thorough penetration test and security assessment, identified vulnerabilities across our infrastructure, and provided clear, actionable steps to address them. Communication was professional and responsive throughout, and the final report was detailed yet easy to understand without unnecessary technical jargon. We especially appreciated their hands-on approach and meticulous attention to detail.

Maya EllingtonIT Manager, Pescara Blu B&BVerified
GoodFirms

Their team strengthened our cloud infrastructure, improved our access controls, and addressed security risks while providing ongoing monitoring. Communication was consistently clear, their support was responsive whenever we needed it, and their recommendations were practical and straightforward to implement.

Julian MercerIT and Cybersecurity Director, NovellowinesVerified
GoodFirms

Their team uncovered vulnerabilities in our web application that we would have missed and explained each one clearly with practical remediation steps. They stayed responsive throughout the engagement and made the entire process straightforward.

Wyatt CallahanCEOVerified
GoodFirms

Their team continuously monitored our hospitality operations for vulnerabilities and threats, flagging potential issues early with clear recommendations before problems escalated. They were responsive and knowledgeable, making security guidance practical and actionable for our specific needs. They've become a trusted partner we rely on.

Riley EastwoodIT Manager, CrodadalagoVerified
GoodFirms

Their team conducted a thorough penetration test and vulnerability assessment of our web environment, uncovering vulnerabilities we'd missed entirely. They communicated findings clearly, provided practical remediation guidance we could actually implement, and remained professional and responsive throughout the engagement.

Ava WhitmoreDirector of IT Operations, IlpassaggioVerified
GoodFirms

Working with PlutoSec was smooth and professional from start to finish. Their team manually tested our WordPress website, clearly explained each vulnerability they found, and gave us actionable steps to fix them, which made remediation straightforward instead of overwhelming. They were responsive to our questions and guided us through the process.

Sara MahmoudCTO, Andrea BaccoliniVerified
GoodFirms

Their team took time to understand our website, conducted a thorough security assessment and penetration test, then clearly explained each vulnerability they found. They provided practical remediation guidance we could actually implement to address the findings and strengthen our defenses. Communication was responsive throughout, and we felt confident in their technical knowledge and approach.

Aisha RahmanIT Security Manager, IlmiobeautyVerified
GoodFirms

Their team conducted a detailed penetration test and vulnerability assessment, identifying security weaknesses and clearly explaining the business risks behind each finding. What impressed us most was their hands-on approach — they manually validated vulnerabilities rather than relying solely on automated scanning. Beyond the initial assessment, their managed security services helped us maintain stronger ongoing security.

Zoya KhanCTO, FProgettiVerified
GoodFirms

Their manual penetration testing caught vulnerabilities that automated scanners had missed, and their final report was detailed with practical remediation recommendations we could actually implement. The team demonstrated strong technical expertise and remained responsive throughout the project, answering our questions during remediation and completing everything on schedule.

Adam Al-MasriIT Manager, FoggiaitVerified
GoodFirms

PlutoSec provided proactive managed security, vulnerability management, and ongoing monitoring that meaningfully strengthened our security posture. The team was responsive and professional, addressing concerns quickly and giving us confidence that our systems and business data are properly protected.

AnonymousVerified clientVerified
GoodFirms

Their team helped us improve IT security, system reliability, and day-to-day support, while always being responsive when we needed assistance. We especially appreciated their practical approach, clear communication, and cybersecurity knowledge.

AnonymousVerified clientVerified
GoodFirms

Their cybersecurity team took time to understand our environment and performed a detailed penetration test, going beyond automated tools to manually validate findings and explain the potential business impact clearly. The final report was well-structured with practical remediation recommendations our team could easily follow.

AnonymousVerified clientVerified

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Frequently asked questions

Answers to the questions we hear most. Still unsure how it applies to your environment? Our engineers are happy to talk it through.

What is PHIPA compliance?
It refers to meeting the requirements of the Personal Health Information Protection Act when gathering, using, disclosing, and storing personal health information, including consent, patient access, security, and breach notification.
Who must comply with PHIPA?
Health information custodians like hospitals, pharmacies, clinics, and nursing homes, and their agents and electronic service providers who process or store personal health information on their behalf.
Is there a PHIPA compliance checklist?
Yes, and we can review that with you, however, please remember that a checklist cannot demonstrate the effectiveness of controls, the reason why we do a compliance audit.
What is a PHIPA compliance audit?
It consists of us going through your information management practices, privacy roles, vendor contracts, and technical safeguards and identifying gaps, after which we provide you with a ranked list of deficiencies that your privacy officer may remediate or present to an auditor.
Can we use Microsoft Teams while remaining compliant with PHIPA?
Yes, if it has been configured correctly, which we can review for you, including how guest access, recording and transcription, chat retention, multifactor authentication, and your Microsoft agreement, because the use of virtual care platforms falls under the same privacy protections as services provided within healthcare facilities, and must be reviewed accordingly.
How is PHIPA different from HIPAA?
The latter is a US law, HIPAA, and the former is a Canadian one, PHIPA, that governs the use and disclosure of personal health information at the provincial level, with specific requirements around consents and breach notifications to the Information and Privacy Commissioner. Furthermore, other provinces have their own health information privacy laws.

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